To Whom It May Concern:

I would like to take this opportunity to recognize the efforts of one of our valued customer's Pete McNeil. McNeil's Auto Care Center has been a long time customer of NAPA Auto Parts. The partnership developed with Pete McNeil as a supporter in our NAPA Auto Care, Integrated Business Solutions programs, and our NAPA products and supplies has proven to be a match made in heaven. Pete's keen business sense and knowledge in many different areas has been an asset to us with our other customers as well. Pete is always willing to share his knowledge and experience with other members of our NAPA Auto Care Business Development Groups, and provides guidance and assistance where ever he can. Pete has been chosen by our National AutoCare Committee to be a guest speaker at our upcoming NAPA Expo and will present to over 15,000 people. With Pete's guidance, McNeil's Auto Care Center has become a leader in its field, with the dedicated and knowledgeable staff, we feel comfortable in having them repair our own vehicles, and recommending them to others. Pete is an advocate in seeing that his staff takes advantage of all training opportunities, and assists in the development and growth of each and every employee. We highly recommend Pete and McNeil's Auto Care Center as a business whose integrity, customer service skills, and expertise in their field will always find themselves as a leader in the community, and will always represent our NAPA programs with pride.

Sincerely,

Tully Arends NAPA Salt Lake District Manager