SANDY AUTO REPAIR

Working Hours:
Mon - Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 5:00 PM
Sun: Closed
For Towing Service Call:
5

McNeil's Towing is awesome!

5

No problems for years and then 2 tire problems within 2 weeks on 2 different automobiles. Both times, called AAA. Both times, McNeil responded. Both times, excellent service. Both times, help arrived much sooner than later. Both Dustin and Dean were A+ with customer service and skill. Thank you.

5

Yesterday (1/2/19) AAA sent McNeil's Towing to my work to replace my dead battery. Despite a longer wait time than I was quoted, my service tech was super nice and changed the battery very quickly. Today (1/3/19) I woke up to a different charge on my cc than on my invoice. Ruth (the manager) was so nice and apologetic. She instantly refunded the difference. I really appreciate her kindness and understanding. The integrity McNeil's showed me will stay with me, and I will continue to recommend them for all automotive needs.

5

AAA sent McNeils and I was very happy with the service. Replaced my dead battery with efficiency and was thorough in testing/setup.

5

Excellent and fast service. Would recommmend.

5

I needed roadside service for a flat tire. Called AAA and they sent Kim from McNeil's. She was personable and provided quality work. The repair was completed quickly and professionally. Kim is a top-notch representative for McNeil's Towing.

5

We had a lock out. Kim arrived in minutes after the call and had the door open quickly. Yong children were present and needed to be safe. Thanks to Kim's quick work all was well. Thanks for a great job well done.

5

locked my keys in the car and Jacob was great he got there on time and was very professional.

5

I want to thank Chris for turning a really bad situation into a good one. I called AAA because my car wouldn’t start in the Costco parking lot. The person I talked to at AAA said they would send someone out to check my battery. I explained that the battery was 8 years old and was definitely in need of replacing. I asked if that would be covered by AAA and was told the service was covered but I would need to purchase the battery. I explained that I was at Costco and asked if I could buy one from Costco and have it installed. I was told that I could! I purchased a Costco Battery. After a few minutes I got a call for Chris saying he was on his way to help me. I waited about 20 minutes and was then notified on the AAA app that Chris had been reassigned to an “emergency”. I then got a very rude call from a female that said that she worked for AAA and that since I had purchased a battery from Costco that AAA would not be able to assist. I explained that I purchased it after getting the OK from the initial representative. She said she did not care what I had been told, I would not be receiving any help from AAA. I then called the number back that Chris called me from and he said he had been reassigned to a “Lockout” but it was also in the Costco parking lot. He said as soon as he was finished with that he would assist me. A few minutes latter he arrived and installed my Costco Battery. As a result I will be having all my cars serviced at McNeil’s.

1

We have been going to McNeils for years now and have always been happy with their service which is friendly, efficient, correct and they often fix small things for us for free. We count on them.

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