I recently moved to Utah from MN, and was looking for a good shop to do an oil change, as I was short on time and heading to Denver that day. McNeil's looked like a clean, modern, great local choice, so I went to them. All seemed good until I noticed some oil drops on my driveway. I pulled my Tahoe into my back shop to pull the wheels off to check everything underneath. I found three issues: 1. A couple of the wheel lug nuts were on so tight that even my 1/2" air wrench would not get them off using 120 psi. I literally had to stand on the end of a tire iron and bounce my 230 lbs on it to get them loose. Those nuts were definitely not torqued to the 140 lbs/ft that Chevy recommends. 2. I immediately saw oil that was leaking from the seal where the filter meets the block surface, so thought I would just tighten it a little and be done with it. But to my surprise, it was not leaking because the filter was not tightened up quite enough, it was leaking because the filter was screwed on SO tight, that the gasket was compressed too much, creating the leakage. I couldn't budge the filter. So I went to the auto store and picked up a new filter and some oil and figure I'd just change it myself. Again, like the lug nuts, some gorilla tightened the filter so much that I could not get the filter to budge...using several different kind of oil wrenches and straps...nothing worked. I even drove a large screwdriver completely through the filter to use as a "breaker bar" to turn the filter. No go....it literally just ripped through the filter casing. My next door neighbor (a professional mechanic by trade) happened to stop over, and couldn't believe how tight it was either. We ended up having to use an air-chisel to catch the lip of the filter, to get that filter to turn, without damaging the block sealing surface of course. I finally got it off that way, but what a pain in the butt. 3. NONE of the Zerk fittings on the suspension were greased. Now most new cars have sealed fittings, and don't need lubrication, but a 2002 Tahoe still has 8 or 9 Zerk fittings that need to be lubed in order to keep the steering and suspension working smoothly. It was very obvious that NONE of these had received any attention. Again, I ended up doing them all myself. Bottom line, I spent a fairly premium price for an oil change (about $65 as I recall), and unfortunately it was not done well at all. I was expecting a nice, easy deal, and it ended up being a mess. Now maybe I happened to have gotten a tech that was having a bad day, and I have to assume that this was an anomaly for McNeil's, but this was not a good experience for me.