Honesty builds relationships and loyalty! This is my second time using McNeil's. My first experience was outstanding, but my recent visit was exceptional! My vehicle went in for a diagnostic on what I suspected to be a leaking water pump. McNeil's verified my suspicion and informed me that there was a service bulletin from the manufacturer that indicated the vehicle could be repaired under warranty at the dealer. Rather than taking the opportunity to charge me for a costly repair, McNeil's put me as the CUSTOMER FIRST and encouraged me to let the dealer repair the issue. McNeil's clearly values building relationships and loyalty amongst their customers. They have more than earned my future business and I highly recommend them to others!