While visiting from out of state last week, my daughter's car developed a coolant leak while I was driving it one evening with my two grandchildren. McNeil's sent a towing truck to take the car for repair, but in addition, the truck driver, Mike, I believe, also drove us home which was wonderful as it was late at night. The next day I spoke with Troy who informed me that the brakes were also in need of repair. He made sure the car was ready for pick up that same day so the children wouldn't miss another day of school. He had even offered a loaner car if needed. Before this, my daughter did not have an auto repair shop, but now she does. I am very grateful for the kind, courteous service of the people at McNeil's that I interacted with. And I am relieved to know my daughter is now driving a safe car.